Terms and Conditions

1. Provider

This website and the digital products offered through it are operated and sold by:

Pretty Smiley LTD
Registered office: Alonion 9 Paphos 
Company registration number: CY60309934L
Email: Jessblog.cy@gmail.com

 

Pretty Smiley LTD is registered in Cyprus and is therefore generally subject to the laws of the Republic of Cyprus.

The processing of personal data is carried out in accordance with Regulation (EU) 2016/679, the General Data Protection Regulation (“GDPR”), and the Cyprus Data Protection Law 125(I)/2018.

2. Subject Matter and Products

Through this website, Pretty Smiley LTD offers digital products and digital content, including in particular:

• digital workbooks,

• cookbooks,

• recipes and recipe collections,

• digital guides,

• PDF documents,

• checklists,

• informational materials,

• content relating to personal development, self-reflection, motivation and everyday life,

• general help and support materials, and

• other downloadable digital products.

The exact content, scope, price and format of each digital product are stated in the respective product description.

Unless expressly stated otherwise in the product description, all products are delivered digitally. No physical product will be shipped.

The purchase of a digital product does not include personal coaching, individual advice, personal mentoring, medical treatment or continuous personal support.

3. Conclusion of the Contract

The presentation of digital products on the website does not constitute a legally binding offer. It is an invitation to the customer to place an order.

The customer selects the desired digital product and completes the online ordering and payment process.

By clicking the final purchase button, such as “Buy Now”, “Order with Obligation to Pay” or a similarly worded button, the customer submits a binding offer to purchase the selected digital product.

The contract is concluded when Pretty Smiley LTD confirms the order, confirms receipt of payment or makes the digital product available to the customer.

The customer is responsible for providing a correct and accessible email address during the ordering process.

The customer should also check the spam or junk email folder if the order confirmation or download email is not visible in the regular inbox.

4. Prices and Payment

The prices displayed on the website at the time of purchase apply.

Any applicable taxes are included in the displayed price unless otherwise stated during the checkout process.

The available payment methods are displayed to the customer during checkout. These may include PayPal, credit card or other payment services made available through the website.

Payment is due immediately upon completion of the order.

Pretty Smiley LTD may withhold access to the digital product until full payment has been successfully received.

5. Delivery of Digital Products

Digital products are generally made available immediately or shortly after successful payment.

Delivery may take place through:

• a download link displayed after purchase,

• a download link sent by email,

• an email attachment, or

• access to a digital customer or download area.

The customer is responsible for downloading and securely storing the purchased file.

Unless expressly stated otherwise, Pretty Smiley LTD is not required to keep a download link available indefinitely.

If the customer has successfully completed payment but has not received the digital product, the customer should contact:

Jessblog.cy@gmail.com

The customer should include their full name, the email address used for the order and, where available, the order number.

Pretty Smiley LTD will review the order and, where the purchase can be verified, provide the digital product or a new download link.

6. Technical Requirements

The customer requires a suitable internet-enabled device and compatible software to use the digital products.

Most digital products are supplied as PDF files. The customer therefore requires a suitable PDF reader or comparable software.

The customer is responsible for ensuring that their device, software, email account and internet connection meet the necessary technical requirements.

Pretty Smiley LTD is not responsible for problems caused solely by incompatible software, insufficient device storage, an unavailable internet connection, incorrect email details or technical problems on the customer’s device.

7. Copyright and Permitted Use

All digital products and their contents, including texts, recipes, images, designs, graphics, worksheets, tables, checklists and templates, are protected by copyright.

By purchasing a digital product, the customer receives a personal, non-exclusive, non-transferable right to use the product for private purposes.

Unless prior written permission has been granted by Pretty Smiley LTD, the customer may not:

• forward the file to other persons,

• share the download link,

• publish the file or parts of it online,

• upload the content to social media, websites, online groups, clouds or file-sharing platforms,

• resell the digital product,

• copy or reproduce the product for commercial purposes,

• use the content for their own courses, workshops, consulting services or commercial offers,

• translate and commercially distribute the content,

• remove copyright notices, logos or identifying marks, or

• present the content as their own work.

The purchase of a digital product does not include a group licence or commercial licence.

Unauthorised copying, publication, resale or distribution may result in legal action and claims for damages.

8. Right of Withdrawal for Digital Products

Consumers generally have a statutory right to withdraw from a distance contract within the applicable legal withdrawal period.

However, for digital content that is not supplied on a physical data carrier, the right of withdrawal may expire before the end of the withdrawal period when:

1. the customer has expressly agreed that the performance of the contract may begin before the end of the withdrawal period;

2. the customer has expressly acknowledged that they lose their right of withdrawal once the performance of the contract begins; and

3. the customer has received confirmation of this agreement and acknowledgement.

Performance begins when the digital product is made available, the download is activated, the download link is sent or the digital file is otherwise provided to the customer.

By expressly requesting immediate access to the digital product and acknowledging the loss of the right of withdrawal, the customer agrees that the digital product may be provided immediately after purchase.

Once the digital product has been downloaded, activated or made available under these conditions, the purchase cannot be cancelled merely because the customer no longer wants the product or does not like the content.

After the download or provision of the digital product, returns, exchanges and refunds are excluded to the extent permitted by law.

The customer’s statutory rights in relation to defective, damaged, incomplete or incorrectly supplied digital content remain unaffected.

9. Defective or Incorrect Digital Products

If a digital file is damaged, incomplete, cannot be opened despite the customer meeting the necessary technical requirements, or does not correspond to the purchased product, the customer should contact:

Jessblog.cy@gmail.com

Pretty Smiley LTD will review the issue and, where appropriate, provide a corrected file, replacement download or new download link.

A product is not considered defective merely because:

• the customer does not like the design or content,

• the customer expected different personal results,

• the customer does not implement the information,

• the customer purchased the wrong product by mistake after the product was correctly described, or

• the product does not produce a particular personal, health-related, financial or other result.

Mandatory statutory consumer rights remain unaffected.

10. General Information and Disclaimer

The digital products are intended to provide general information, inspiration, recipes, practical ideas, self-reflection exercises, motivation and support for everyday life.

The digital products do not constitute individual coaching, medical advice, psychological advice, psychotherapy, nutritional therapy, legal advice, financial advice or tax advice.

No medical diagnoses are made, no illnesses are treated and no promises of healing or specific results are given.

The content does not replace consultation with a doctor, psychologist, psychotherapist, qualified nutrition professional or another appropriately qualified specialist.

Customers with illnesses, allergies, food intolerances, eating disorders, pregnancy, medication use or other health concerns should consult an appropriately qualified professional before making significant changes to their diet, lifestyle or daily routine.

Each customer remains responsible for deciding whether and how to use or implement the information provided.

11. Cookbooks and Recipes

Recipes, nutritional information, calorie information, quantities, preparation times and portion sizes are prepared with reasonable care.

Nevertheless, actual values may vary depending on:

• the ingredients and brands used,

• the exact quantities,

• the portion size,

• the cooking method, and

• individual adjustments made by the customer.

Nutritional and calorie information should therefore be understood as approximate guidance unless expressly stated otherwise.

Customers are responsible for checking all ingredients for allergies, intolerances, dietary restrictions and personal suitability.

Customers are also responsible for the safe storage, handling, preparation and cooking of food.

Pretty Smiley LTD is not responsible for consequences resulting from undisclosed or unconsidered allergies, intolerances, medical conditions or improper food preparation.

12. Personal Responsibility and Results

All digital products are used at the customer’s own responsibility.

Pretty Smiley LTD does not guarantee any particular personal, health-related, psychological, financial, professional or other result.

Results may vary depending on the customer’s individual circumstances, health, lifestyle, personal effort and implementation.

The customer decides independently which information or suggestions they wish to implement.

13. Limitation of Liability

Pretty Smiley LTD makes reasonable efforts to ensure that the digital products are carefully prepared and accurate.

However, Pretty Smiley LTD does not guarantee that all information is complete, error-free or suitable for every individual customer and every personal situation.

Pretty Smiley LTD is fully liable for damage caused intentionally or through gross negligence and for damage resulting from injury to life, body or health where liability is required by law.

In cases of slight negligence involving an essential contractual obligation, liability is limited to the typical and reasonably foreseeable damage.

Pretty Smiley LTD is not liable for damage resulting solely from:

• improper use of the digital products,

• failure to follow safety or preparation instructions,

• failure to consider allergies or intolerances,

• ignoring medical symptoms or professional advice,

• the use of incompatible devices or software,

• incorrect customer information,

• the loss of files after successful delivery, or

• the customer’s individual decisions and implementation of the content.

Mandatory statutory liability provisions and consumer rights remain unaffected.

14. Questions and Customer Support

For questions about an order, payment, download, digital file or product, customers should contact:

Jessblog.cy@gmail.com

Questions will be answered within a reasonable period.

There is no entitlement to an immediate response, permanent availability or personal advice.

General customer support does not constitute coaching, consulting, therapy or any other professional advisory service.

15. Amendments to These Terms and Conditions

Pretty Smiley LTD reserves the right to amend these Terms and Conditions with effect for future purchases.

The version available on the website at the time the customer places the order applies to that purchase.

Changes to these Terms and Conditions do not normally affect contracts that have already been concluded.

16. Applicable Law and Jurisdiction

The laws of the Republic of Cyprus apply to these Terms and Conditions and to the contractual relationship between Pretty Smiley LTD and the customer, excluding the United Nations Convention on Contracts for the International Sale of Goods.

For consumers, this choice of law applies only to the extent that it does not deprive them of mandatory consumer protection rights available under the laws of the country in which they usually reside.

The statutory rules on jurisdiction for consumers remain unaffected.

Where the customer is acting as a business, the courts at the registered office of Pretty Smiley LTD in Cyprus shall have jurisdiction to the extent permitted by law.

Privacy Policy

1. Data Controller

The controller responsible for processing personal data on this website is:

Pretty Smiley LTD
Registered office: [Please insert the complete registered business address in Cyprus]
Company registration number: [Please insert]
Email: Jessblog.cy@gmail.com

Personal data is processed in accordance with Regulation (EU) 2016/679, the General Data Protection Regulation (“GDPR”), and the Cyprus Data Protection Law 125(I)/2018.

For questions concerning privacy or the processing of personal data, please contact:

Jessblog.cy@gmail.com

2. Personal Data We Process

We only process personal data that is necessary for operating the website, processing purchases, delivering digital products and answering customer enquiries.

This may include:

• first name and surname,

• email address,

• billing address,

• country of residence,

• order and product information,

• order number,

• payment status,

• date and time of purchase,

• correspondence and customer enquiries,

• IP address,

• browser and device information, and

• technical website usage data.

Payment details may be processed directly by the selected payment provider. Pretty Smiley LTD does not necessarily receive or store complete bank account or credit card details.

3. Purposes and Legal Bases of Processing

Processing Orders and Contracts

We process customer data to accept and manage orders, process payments, deliver digital products and fulfil our contractual obligations.

The legal basis is Article 6(1)(b) GDPR.

Customer Enquiries

When a customer contacts us by email or through a contact form, we process the information provided in order to answer the enquiry.

The legal basis is Article 6(1)(b) GDPR where the enquiry relates to a purchase or possible contract.

For general enquiries, the legal basis is our legitimate interest in responding to customer communications in accordance with Article 6(1)(f) GDPR.

Legal Obligations

We may process and retain certain order, payment and accounting information where this is necessary to comply with tax, accounting or other legal obligations.

The legal basis is Article 6(1)(c) GDPR.

Website Security and Operation

Technical data may be processed to operate the website, maintain security, identify misuse and resolve technical errors.

The legal basis is our legitimate interest in providing a secure and functional website in accordance with Article 6(1)(f) GDPR.

Consent

Where processing is based on consent, the legal basis is Article 6(1)(a) GDPR.

Consent may be withdrawn at any time with effect for the future.

4. Website and Hosting Providers

The website may be operated through external website, hosting and e-commerce service providers, including Wix.

These providers may process personal data on our behalf where this is necessary to host the website, operate the online shop, process orders, provide technical services and deliver digital products.

Service providers acting on our behalf are required to process personal data only in accordance with applicable law and our instructions.

5. Payment Providers

When a customer selects a payment method such as PayPal or another external payment provider, the information required to process the payment is transmitted to or collected directly by the selected provider.

This may include:

• the customer’s name,

• email address,

• billing details,

• order number,

• purchase amount,

• currency,

• payment status,

• IP address, and

• transaction information.

The payment provider may process the data under its own responsibility and in accordance with its own privacy policy.

We generally receive only the information necessary to confirm, allocate and document the payment.

6. Recipients of Personal Data

Personal data is not sold to third parties.

Data may be disclosed where necessary to:

• website and hosting providers,

• e-commerce and download providers,

• payment providers,

• IT service providers,

• accounting or tax service providers,

• professional advisers, or

• public authorities where required by law.

These recipients only receive the data necessary for the relevant purpose.

7. International Data Transfers

Some technical, hosting or payment providers may process personal data outside Cyprus, the European Union or the European Economic Area.

Where required, such transfers are based on recognised legal safeguards, such as an adequacy decision, standard contractual clauses or another legally permitted transfer mechanism.

8. Storage Period

We retain personal data only for as long as necessary for the purpose for which it was collected.

Order, payment, invoicing and accounting data may be stored for the period required by applicable tax, accounting and commercial laws.

Customer enquiries are stored only for as long as necessary to process the enquiry and deal with any related matters.

Where processing is based on consent, data may be deleted after consent is withdrawn unless another legal basis or statutory retention obligation applies.

9. Rights of Data Subjects

Under the GDPR, affected persons may have the following rights:

• the right to receive information about the processing of their data,

• the right of access to their personal data,

• the right to correct inaccurate or incomplete data,

• the right to request deletion of personal data,

• the right to restrict processing,

• the right to data portability,

• the right to object to certain processing,

• the right to withdraw consent at any time with effect for the future, and

• the right not to be subject to a decision based solely on automated processing where the legal requirements apply.

To exercise these rights, please send an informal request to:

Jessblog.cy@gmail.com

We may request appropriate proof of identity before responding to a request.

10. Right to Lodge a Complaint

If a person believes that their personal data has been processed unlawfully, they have the right to lodge a complaint with a competent data protection supervisory authority.

In Cyprus, complaints may be addressed to the Office of the Commissioner for Personal Data Protection.

11. Withdrawal of Consent

Consent that has already been given may be withdrawn at any time without giving a reason.

The withdrawal only applies to future processing.

The lawfulness of processing carried out before the withdrawal remains unaffected.

12. Data Relating to Minors

Our digital products and online shop are not specifically directed at children.

Persons who are not legally permitted to enter into a purchase contract independently may only place an order with the consent of a parent or legal guardian.

If we become aware that personal data relating to a minor has been processed without the required permission, we will take appropriate steps to delete the data, unless its retention is legally required.

13. Data Security

We take appropriate technical and organisational measures to protect personal data against loss, unauthorised access, alteration, disclosure or misuse.

Security measures are reviewed and adjusted where appropriate in light of technical developments.

However, no internet transmission or electronic storage system can guarantee absolute security.

14. Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy where legal requirements, the website, service providers or our data processing activities change.

The current version of the Privacy Policy will be made available on the website.

 

Last updated: 1 August 2026

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